Política de envío

PLEASE NOTE: DELAYS ARE STILL OCCURRING DUE TO COVID-19 & REDUCED FLIGHTS.

AUSTRALIA

FREE STANDARD SHIPPING on all orders!

Standard Shipping: $0.00 AUD 
Express Shipping: $10.00 AUD Flat rate 

Delivery Time

We aim to have all Australian orders shipped the next day. Australia Post do allow for Express parcels to arrive within 1-3 business days in the event there are unforeseeable delays. Regional areas outside the express post network may be 2-5 business days. 

If you have not received your items within 8 business days of making your order, please email us with your full name and order number and we will look into your delivery immediately.  In most cases this means that an attempted delivery has occurred and that your parcel is waiting for you at your nearest post office for collection. 

Tracking Your Order

Once your order is packed and leaves us you will receive an email with a tracking number to track your parcel.

If you are not home at the time of delivery, for your convenience, your parcel will be left in a secure place if deemed safe to do so by the delivery driver. If they feel it is not safe to leave, or the parcel is too large, you will be left a card and your parcel will be taken to your local Australia Post.

NEW ZEALAND

Standard Shipping: $10.00 AUD Flat rate (Approx $10.00 NZD)
Express Shipping: $20.00 AUD Flat rate (Approx $20.00 NZD)

New Zealand tax and duties

From 1 December 2019, new laws require that all orders shipped to customers in New Zealand are subject to an additional 15% GST. This amount is calculated and added at checkout. New Zealand Customs state that further duties or levies may be payable for orders exceeding $1,000 in value. 

Delivery Time

All New Zealand orders are sent with either Aus post or DHL Express. Please allow for delays due to COVID-19.

Tracking Your Order

Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel with Aus Post/DHL.

ZONE ONE:

Applies to USA, UK, CANADA, CHINA, JAPAN, PHILIPPINES, HONG KONG, INDIA, MALAYSIA, SINGAPORE & SOUTH KOREA.

FREE EXPRESS SHIPPING when you spend over $250 AUD (Approx $178 USD)

Orders under $250 AUD are a flat rate charge of:

Standard Shipping: $15.00 AUD (Approx $10.00 USD)
Express Shipping: $30.00 AUD (Approx $20.00 USD)

This is a NO SIGNATURE delivery service.

Delivery Time

All orders are sent Express via DHL and should be received within 2-3 business days O Standard via AusPost and should be received in 7-14 days*. PLEASE NOTE DELAYS MAY OCCUR DUE TO COVID-19

Tracking Your Order

Once your order is packed and leaves our warehouse, you will receive an email with a tracking number to track your parcel with AusPost/DHL. 

ZONE TWO:

Applies to FRANCE, IRELAND, GERMANY, ITALY, NETHERLANDS, NORWAY, SPAIN, SWEDEN & SWITZERLAND

FREE EXPRESS SHIPPING when spending over $250 AUD. 

Standard Shipping: $20.00 AUD
Express Shipping: $30.00 AUD

Delivery Time

Orders are sent Express with DHL and should be received within 2-3 business days* OR Standard with AusPost and should be received within 7-14 business days. PLEASE NOTE: Delays may occur due to COVID-19. 

This is a NO SIGNATURE delivery service. 

Duties

Customer is responsible for any import duties or taxes.

ZONE THREE

Applies to GREECE, SOUTH AFRICA, SAUDI ARABIA, BELGIUM, CROATIA, DENMARK, FINLAND, PORTUGAL & SERBIA

Standard Shipping: $25.00 AUD
Express Shipping $40.00 AUD

Orders are sent Express with DHL and should be received within 2-3 business days* OR Standard via AusPost and should be received within 7-14 business days. PLEASE NOTE: Delays may occur due to COVID-19.

This is a NO SIGNATURE delivery service. 

Duties

Customer is responsible for any import duties or taxes. 

ALL OTHER COUNTRIES

$40 AUD EXPRESS SHIPPING on all orders

Orders are sent Express with DHL and should be received within 3-7 business days*. This is a NO SIGNATURE delivery service. 

STANDARD SHIPPING - AusPost International - Free when you spend over $250AUD

Orders under $250 AUD are a flat rate charge of $25.00 AUD 

Orders are sent via Australia Post Standard International and should be received within 5-10 business days.* This is a no signature required delivery service. PLEASE NOTE: Delays may occur due to COVID-19

Duties

Customer is responsible for any import duties or taxes.